If you’re dreaming of a career in India’s leading low-cost airline, here’s your golden opportunity! IndiGo Airlines Recruitment 2025 is now open for dynamic and service-oriented individuals for multiple Officer-level roles across Airport Operations, Customer Services, and Security Services. With diverse responsibilities and immense growth potential, these roles promise an exciting aviation journey for graduates looking to take off their careers in the skies.
This comprehensive guide covers every detail about the open positions, responsibilities, eligibility criteria, recruitment process, and how to apply. Whether you’re a fresher or someone with prior experience in the aviation industry, IndiGo Airlines Recruitment 2025 could be the career opportunity you’ve been waiting for.
Table of Contents
✈️ Position 1: Officer – Airport Operations & Customer Services (Terminal Services)
As an Officer in Airport Operations & Customer Services, your primary role will be assisting passengers with check-in, boarding, and baggage services. You will also be the go-to person for resolving queries, handling special requests, and ensuring complete customer satisfaction—all while adhering to safety and operational protocols for smooth airport operations.
✅ Key Responsibilities:
Reservations & Ticketing:
- Booking reservations and issuing tickets across the counter
- Handling ticket sales and remitting collected cash
- Answering customer queries on calls
Departures:
- Attend pre-flight and post-flight briefings
- Set up and manage check-in counters
- Screen checked-in baggage and uphold quality check-in standards
- Address customer special needs efficiently
Arrivals:
- Assist passengers with lost, damaged, or mishandled baggage
- Prepare and follow up on necessary documentation
- Coordinate with baggage vendors for damage claims
- Track lost baggage across stations
Post-Flight Duties:
- Accurately file all flight documentation
This position under IndiGo Airlines Recruitment 2025 is ideal for candidates who enjoy frontline customer interaction and have a flair for problem-solving under pressure.
✈️ Position 2: Officer – Security Services
This vital role ensures safety and security at every step of the passenger journey. You will be responsible for screening passengers and cargo, monitoring restricted zones, and swiftly responding to threats, ensuring compliance with aviation security protocols.
✅ Functional Responsibilities:
- Screen passengers, cargo, and baggage using security equipment
- Monitor and control access to restricted airport areas
- Follow the Security Programme and SOPs
- Assist in emergency preparedness and maintain regulatory compliance
- Support theft prevention and property security
- Engage in performance reviews and continuous upskilling
IndiGo Airlines Recruitment 2025 emphasizes this role for those who are alert, disciplined, and passionate about safety.
✈️ Position 3: Officer – Airport Operations & Customer Services (Ramp Services)
In this ramp operations role, coordination is key. You’ll be managing ground handling processes, supervising turnaround activities, and ensuring safety compliance throughout.
✅ Key Responsibilities:
- Confirm flight ETA and obtain bay numbers
- Coordinate equipment and staff to be present before aircraft arrival
- Record flight touchdown and chocks-in time
- Oversee passenger deplaning and timely baggage delivery
- Ensure cabin cleaning and boarding clearance
- Supervise cargo and baggage loading as per LIR
- Submit ramp documentation post-departure
The IndiGo Airlines Recruitment 2025 campaign seeks candidates who are proactive, physically active, and capable of working in fast-paced ramp environments.
🧑🎓 Eligibility Criteria
- Education: Graduate in any stream from a UGC-approved university
- Appearance: Must maintain proper grooming standards
- Tattoos: No visible tattoos permitted
- Shifts: Should be open to rotational and night shifts
📋 Mandatory Documents
- 10th & 12th pass certificates and graduation mark sheets
- Updated Aadhar and PAN cards
- Passport (issued post-2021) or police verification certificate
- For experienced applicants: Employment letters, pay slips, and AEP surrender copy
📝 Recruitment Process – Step-by-Step
A) Registration & Screening (Live Now!)
- Click the Apply button
- Enter your details correctly and submit
- A green indicator confirms your successful registration
- Screening will be based on form inputs
Start Date: 30 May 2025, 08:00 AM IST
End Date: 20 June 2025, 11:59 PM IST
B) Assessment Round (Mathematical + Verbal & Written)
Shortlisted applicants will complete:
- 10 MCQs (Mathematics)
- 2 Speech questions (45+ sec audio)
- 2 Written questions
Total Time: 25 minutes
Start Date: 21 June 2025, 08:00 AM IST
End Date: 15 August 2025, 11:59 PM IST
C) Final Round: In-Person Interview
Candidates shortlisted from the above two stages will be invited for a face-to-face interview with the IndiGo team.
📌 Application Link:
👉 Click Here to Apply for IndiGo Airlines Recruitment 2025
✨ Why Join IndiGo Airlines?
- India’s No. 1 low-cost carrier
- Transparent work culture and career progression
- Exciting airport environment and global exposure
- Comprehensive training and development programs
Whether you’re fresh out of college or looking to build a strong career in aviation, IndiGo Airlines Recruitment 2025 offers roles that promise learning, challenge, and stability.
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